(2164 reviews) Low delivery charges UK based company for over 19 years Frequently asked questions

VAT Exemption

Supplies to a Disabled Person

We can zero rate supplies when:

  • the person is chronically sick or disabled, and
  • the goods are purchased for their personal or domestic use.

What does "chronically sick or disabled" mean?

A person is considered chronically sick or disabled if they:

  • have a physical or mental impairment that has a long term and substantial adverse effect on their ability to carry out everyday activities;
  • have a condition that the medical profession recognises as a chronic illness, such as diabetes or arthritis; or
  • are terminally ill.

This does not include a frail elderly person who is otherwise able-bodied, or someone who is only temporarily disabled or incapacitated (for example, due to a broken limb).

If a parent, spouse, or guardian is acting on behalf of a chronically sick or disabled person, the order is treated as being made by that person.

 

VAT Exemption Form

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PLEASE NOTE: There are severe penalties for making false declarations. If you are in any doubt as to whether you are eligible to receive goods or services zero-rated for VAT you should consult Customs & Excise Notice 701/7 'VAT relief's for disabled people' or contact the Customs & Excise National Advice Service on 0300 123 1073 before signing this declaration.
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And I claim relief from value added tax. *
By ticking this box I confirm that I am eligible for VAT relief and all the above details are correct.

 

If you would prefer to complete a physical copy of our VAT exemption form, please click here to download and print a PDF version.

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